Civitatis reviews

We show you the latest reviews from customers who have booked with Civitatis. All reviews are from customers who have booked and travelled with us. When a traveler completes an activity, we send them an email for them to rate the service. In this way, we can improve the quality we offer. Our own opinions, which are the most valuable to know what to expect from each service, we also receive reviews on external websites such as eKomi or Trustpilot. On these sites, anyone can give their opinion, whether they have traveled or not, and the comments are usually more generic, for example, about customer service.
9.10
9.1 6,153,641 reviews
  • 90.90%
  • 5.60%
  • 3.50%
10

09 / 11 / 2585

D

Danaeljebbeh

Beirut, Lebanon

Lisbon Free Walking Tour Lisbon

Lost Joao and couldn’t find him to give him the tip at the end, I think there was 30 minutes left when we lose him :(

I travelled by myself
8

09 / 30 / 2026

A

Anonymous

United Kingdom

Free Walking Tour of Verona Verona

Interesting tour with friendly and well-informed guide. The only drawback - hence very good rating rather than excellent- was that once or twice I struggled to hear the guide due to background noise from traffic, goods loading etc.

10

09 / 30 / 2026

C

Catalina Cabello

Brisbane, Australia

Free Walking Tour of Berlin Berlin

Axel was an excellent guide, very dynamic and personable; thank you very much for his helpfulness!

I travelled with my partner
10

09 / 30 / 2026

D

Denise Coronado

Surrey, United Kingdom

Palermo Free Walking Tour Palermo

Oh it was awesome! Luna our guide was very enthusiastic and engaging! I learned a lot about Sicily.

I travelled by myself
10

09 / 30 / 2026

C

Chris Sale

London, United Kingdom

Alcázar, Seville Cathedral and La Giralda Guided Tour Seville

An excellent tour of beautiful and significant historical sites in Seville. Ivan was an exceptional guide; extremely good English, detailed historical knowledge, a really gifted way of presenting the facts, stories and much more. He spoke very well to individuals and the group with sensitivity, appropriate humour and respect for all religions, races and opinions. He asked many questions and answered loads more, providing a thoroughly detailed insight into Seville’s history to before Christ.

10

09 / 30 / 2026

S

Sue

United Kingdom

Ortigia Boat Ride Syracuse

We really enjoyed our boat trip. Our captain/guide Steven was great and provided interesting information about the sights. Beautiful, warm and clear water for swimming too. Highly recommend this trip.

I travelled with teenagers
8

09 / 29 / 2026

A

Andrew

United States

Free Walking Tour of Florence Florence

Covered a lot of ground. But sound quality could have been better.

I travelled with my partner
8

09 / 29 / 2026

F

Fred Varin

Lake Mills, United States

Santiago de Compostela Complete Guided Tour + Tickets Santiago de Compostela

Great! I had been at the free tour the day before so a lot of what Maria said I already new. But I learned some more in the morning and a lot more in the afternoon, it would have been nice to know that the morning was going to be very similar.

I travelled with my partner
10

09 / 29 / 2026

M

Marie Joanne

Ottawa, Canada

Free Walking Tour of Florence Florence

The tour was very interesting and the guide nice and funny . She answered all the questions.

I travelled by myself
10

09 / 29 / 2026

T

Tricia Cunningham

Aberdeen, United Kingdom

Free Walking Tour of Florence Florence

Or tour with Alessandro was excellent, he was very knowledgeable and informative, he had an easy manner. If anyone had any questions he answered them well without hesitation. We covered all the main sites, many which we would probably have missed on our own, with excellent tips along the way. Thanks Civitatis

I travelled with my partner

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